David was having problems with the Google toolbar after upgrading to Firefox 5

David was having problems with the Google toolbar after upgrading to Firefox 5

Q. The letter in the Courier of July 1st re translating gives details of how to obtain the Google toolbar which was downloaded.  However when I updated Firefox today to version 5 it informed me that this toolbar was not compatible with this latest version and therefore deleted it.  Can you offer any advice on how I can get this back as the translate facility is needed.  Thank you.

A. Hi David, this seems to be a problem for everyone who has upgraded to Firefox 5, there is a lot of chatter on the Internet as to the current Google toolbar not being supported in the new version of Firefox.  There does seem to be one workaround that is solving the problem for most people, and that is to install the “compatibility reporter”, you can download it from here http://tinyurl.com/5u2k2d9

The compatibility reporter is an add-on for Firefox that allows you to enable or disable other add-ins and even add-ins that are listed as not compatible like the Google Toolbar – this seems to be working for the large majority of people, however you should be aware that by using this tool you are running software that is “strictly speaking” incompatible with the version of Firefox that you are running, so if you start to experience problems then I would stop using it and wait for Google to release a new updated toolbar.