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After upgrading from XP-Pro to Windows 7 64-bit, I found I was no longer able to have either thumbnail views or preview images of .pdf files. As I work with these a lot, this was not only very frustrating but was costing me countless hours in wasted time having to open each one individually to see the contents.
After trying absolutely everything I could think of I finally, and somewhat sceptically, sent an email to Richard – which took me about 4 minutes to compose. Though he didn’t know me at all, I had a reply very quickly with a link to a website claiming to offer a fix to the Adobe Reader .pdf program: I followed this, downloaded the fix and within 10 minutes everything was sorted. Less than 15 minutes in total to simply and easily resolve a problem that had been bugging me for months.
This is the first occasion I have had contact with Richard, who appears to be a member of an increasingly rare breed; professional, rapid response, no excuses and no nonsense – just a successful result. 10/10.
Am I a happy bunny? You bet! In fact, I’m over the BlueMoon.
Mike Cunningham – Urb. La MarinaRead about Richard Cavender (one of BlueMoon's Directors) being interviewed by a popular Costa Blanca ex-pat magazine in April 2009, click here to download the article.