General Help

Help on all aspects of computer, Internet and technology use.

Google Drive is being replaced…

If you use Google Drive or Google Photos on the PC or Mac then this effects you, Google will start to remove these products in December 2017 with a view to closing them completley by March 2018.

Don’t stress if you do use one of these products, however as Google will be replacing them with “Backup and Sync for Google Photos and Google Drive”. The good thing about this new piece of software is that it will enable you to “backup and sync” photos not only from your PC or Mac but from USB devices and SD cards – all to the cloud. Read this entire article »

Book your medical appointments online with Salut App

A couple of years ago, we wrote about the Generalitat Valenciana website pages that help you book your medical appointments online. Although the website worked, it was, however ‘protected’ with some digital certificates that caused problems for so many people that for many it was simply unusable.

Now there is a new and more friendly option if you have a smartphone or tablet – which I know many of you do. GVA + Salut is a mobile app that our regional governers have created to help make booking online easy – well easier anyway! The app, understandably is only available in Valenciano or Castillano, but its much easier to use than the website. Read this entire article »

Function Keys – What Do They Do?

You may have noticed a row of keys at the top of your keyboard and wondered what they were. The keys I’m referring to are the ones marked F1 – F12 and they are called Function Keys. They are used to perform quick actions in most programs and operating systems and when you get used to using them, and they can save time on repetitive tasks. This month we will look at some of the more common uses for this set of keys. Read this entire article »

Google Maps – out of this world!

So, many of you realise that I have a keen interest in things “not of this world”. Here is more computer based astronomy stuff for you.

Most people will be aware that Google have mapped pretty much most of the planet we live on, Google Maps and Google Earth are great applications that can be used for many things from simply looking up places on the planet to using your phone as a satelite navigation tool for getting around.

What many people won’t be aware of is that Google haven’t stopped just mapping our planet, but they have been merrily mapping our satelite (i.e. the Moon) and Mars (the red planet) and the rest of the nights sky. Read this entire article »

Easily update the programs you use regularly…

We all have programs on our computers that we want to keep up to date and either don’t have the time or feel a little nervous about updating them because we are afraid of what might happen. Alternatively, perhaps you have a need to install a bunch of useful programs after you have refreshed your computer? If either of these describe you, then I have the easy and safe answer for you – Ninite!

No, thats not a typing mistake, and I’m not wishing you a great nights sleep – it’s the name of a company that you can use to update or install your critical applications, nice and easily. Read this entire article »

Making Your Wireless Signal Go Further…

Many of us nowadays use our computers, laptops, tablets, phones and even other devices wirelessly. It’s convenient and simple to connect our devices to wireless networks (well it is if our Internet Service Provider give us a nice simple password to use, eh?) and we use them on more and more things in the home; the problem is that the signal strength, when combined with our concrete walls here on the Costa Blanca, sometimes can be an issue – so what can we do about it? Read this entire article »

How to easily share your tablet pictures with your computer…

Nowadays many of us have phones or tablets with cameras in them. We happily snap away taking pictures and probably give no regard to where they are stored and whether they are safe. If you have received a nice new tablet or phone for Christmas and want to make sure you keep hold of your pictures then this month’s article is for you.

Most people, in my experience, have a computer as well as their tablet or phone, one of the ways in which you can ensure that you keep your pictures safe is to regularly copy them over to your computer or laptop and then make sure that they are backed up using whatever normal backup system you use. If you want more information about backups then have a look on our website and do a search for “backup” and you’ll find loads of helpful articles on the subject. Read this entire article »

Windows 10 Wi-Fi “connected but no Internet” Issue…

Problem: Computer is reporting as not connected to the internet, however other devices (tablet, other computers etc.) on the same wireless network connect to the Internet without problem.

Affects: As far as we are aware we have only seen the problem on computers using Windows 10 Read this entire article »

Windows 10 Anniversary Update

This month we look at what is causing some issues for people all over the Costa Blanca who are running Windows 10 but not managing to get up to date with all the Microsoft updates.

We use our computers regularly, and expect things like Antivirus, Malware and Windows updates to simply happen in the background. Our only involvement usually is to get annoyed when we want to close our machines and get the “installing 1 of 10 updates” message, meaning that we can’t be sure that everything will be fine the next time we come to turn on the computer to check our email or get up to date with Facebook. The point is that we rely on the computers to just look after themselves and most of the time this is fine, however back in the summer Microsoft released a large update and its size is causing some people a real problem. This month I show you how you can be sure that you are on the latest update and what to do about it if you’re not. Read this entire article »

Microsoft Office…

Office 365

Many of us are accustomed to using the Microsoft Office package. Whether we took the time and expense to purchase a copy or have a pirate copy installed that “came with the computer”, it’s a great tool and one many of us would find it hard to do without for business purposes. Yes of course there are alternatives in the form of OpenOffice, Corel Office and others which serve the purposes of home users, but when it comes to professional business tools it’s hard to find a decent alternative to Microsoft Office. Read this entire article »