Software

Software problems, upgrades and fault finding, reviews of new software and help related to software issues.

Google Drive is being replaced…

If you use Google Drive or Google Photos on the PC or Mac then this effects you, Google will start to remove these products in December 2017 with a view to closing them completley by March 2018.

Don’t stress if you do use one of these products, however as Google will be replacing them with “Backup and Sync for Google Photos and Google Drive”. The good thing about this new piece of software is that it will enable you to “backup and sync” photos not only from your PC or Mac but from USB devices and SD cards – all to the cloud. Read this entire article »

Google Maps – out of this world!

So, many of you realise that I have a keen interest in things “not of this world”. Here is more computer based astronomy stuff for you.

Most people will be aware that Google have mapped pretty much most of the planet we live on, Google Maps and Google Earth are great applications that can be used for many things from simply looking up places on the planet to using your phone as a satelite navigation tool for getting around.

What many people won’t be aware of is that Google haven’t stopped just mapping our planet, but they have been merrily mapping our satelite (i.e. the Moon) and Mars (the red planet) and the rest of the nights sky. Read this entire article »

Easily update the programs you use regularly…

We all have programs on our computers that we want to keep up to date and either don’t have the time or feel a little nervous about updating them because we are afraid of what might happen. Alternatively, perhaps you have a need to install a bunch of useful programs after you have refreshed your computer? If either of these describe you, then I have the easy and safe answer for you – Ninite!

No, thats not a typing mistake, and I’m not wishing you a great nights sleep – it’s the name of a company that you can use to update or install your critical applications, nice and easily. Read this entire article »

How to easily share your tablet pictures with your computer…

Nowadays many of us have phones or tablets with cameras in them. We happily snap away taking pictures and probably give no regard to where they are stored and whether they are safe. If you have received a nice new tablet or phone for Christmas and want to make sure you keep hold of your pictures then this month’s article is for you.

Most people, in my experience, have a computer as well as their tablet or phone, one of the ways in which you can ensure that you keep your pictures safe is to regularly copy them over to your computer or laptop and then make sure that they are backed up using whatever normal backup system you use. If you want more information about backups then have a look on our website and do a search for “backup” and you’ll find loads of helpful articles on the subject. Read this entire article »

Windows 10 Wi-Fi “connected but no Internet” Issue…

Problem: Computer is reporting as not connected to the internet, however other devices (tablet, other computers etc.) on the same wireless network connect to the Internet without problem.

Affects: As far as we are aware we have only seen the problem on computers using Windows 10 Read this entire article »

Windows 10 Anniversary Update

This month we look at what is causing some issues for people all over the Costa Blanca who are running Windows 10 but not managing to get up to date with all the Microsoft updates.

We use our computers regularly, and expect things like Antivirus, Malware and Windows updates to simply happen in the background. Our only involvement usually is to get annoyed when we want to close our machines and get the “installing 1 of 10 updates” message, meaning that we can’t be sure that everything will be fine the next time we come to turn on the computer to check our email or get up to date with Facebook. The point is that we rely on the computers to just look after themselves and most of the time this is fine, however back in the summer Microsoft released a large update and its size is causing some people a real problem. This month I show you how you can be sure that you are on the latest update and what to do about it if you’re not. Read this entire article »

Microsoft Office…

Office 365

Many of us are accustomed to using the Microsoft Office package. Whether we took the time and expense to purchase a copy or have a pirate copy installed that “came with the computer”, it’s a great tool and one many of us would find it hard to do without for business purposes. Yes of course there are alternatives in the form of OpenOffice, Corel Office and others which serve the purposes of home users, but when it comes to professional business tools it’s hard to find a decent alternative to Microsoft Office. Read this entire article »

ISS (International Space Station) – wanna see it?

As you probably already know I do like to look up every now and then and recently I saw an article online about the International Space Station that fascinated me. Did you know that it’s the largest artificial body on orbit around our planet and that you can see it without any fancy equipment, all your need is a dark night and your eyes!

The ISS orbits the earth once every 90 minutes, travelling at a velocity of 27,600 km per hour (about 5 minutes a second)! It is permanently inhabited with scientists and zipps round at about 400km above our heads. It’s a common mis-conception that the ISS stays in place because of a lack of gravity, in fact it’s more accurate to think of it as constantly falling over the horizon of earth, it’s essentially in a constant `free fall`around our planet. At 400 tons it’s not a small thing but because of the millions of pieces of space debris also orbiting the earth, the ISS does need to be able to move to avoid the larger pieces – having your tin can punctured by a piece of rubbish moving at over 27,000 kmph would seriously negatively impact your day I would imagine! In order to move the ISS to avoid contact with these objects the crew use a team of people on earth whose job it is to track each of the items that are large enough to cause serious harm (around half a million of them), once an item is identified as being on a collision course (or a possible collision course) then the thrusters and gyroscopes on the ISS come into play to move the ISS out of the way – all of this is controlled from the ground, the guys in the “tin can” don’t have to do anything, although sometimes if a smaller object has hit the solar panels they may be called upon to perform a space walk to investigate and repair things outside. Read this entire article »

Windows 10 – so what is going to happen at the end of July?

Earlier on this month I had a question from a customer asking what would happen at the end of July when the free upgrade to Windows 10 finishes. If you have a windows computer, running Windows 7, 8 or 8.1 then you couldn’t have help but notice that Microsoft have been trying pretty hard to “encourage” you to upgrade to Windows 10. If you haven’t noticed then I suspect you haven’t had your computer turned on!

The offer for a free upgrade started last July and has been available for the past 12 months, and increasingly during this time Microsoft have resorted to some pretty effective, and wrong methods in my opinion, to get Windows 10 on your computer. A few months ago they made the update a “recommended update” which means that it will automatically be installed unless you specifically stop the automatic updates. Read this entire article »

Ransomware Viruses

We are seeing an increase in this type of computer compromise, so this month I thought that we should spend some time looking at ways in which you can protect yourself from this new and worrying form of virus.

Ok, so first let’s define what we are talking about – ransomware is a type of virus that will encrypt your files (documents, emails, pictures etc.) and then ransom you usually 100’s of euros to get them back. There is no reliable way to get your data back directly once it has been encrypted without paying the ransom. Paying up has two downsides, firstly you’re losing money and secondly in some cases you are handing over your credit card details to criminals. Read this entire article »