Scams Archives - BlueMoon Solutions - Computer Support Costa Blanca, covering the areas of Gran Alacant, La Marina and Torrevieja BlueMoon Solutions – Computer Support Costa Blanca, covering the areas of Gran Alacant, La Marina and Torrevieja

Scams

Crypto Locker – Get Your Data Back For Free!

A reader in the UK forwarded me an article from the BBC this week – it relates to the Crypto Locker virus that we have dicsussed a few times before.

It seems that some security experts have managed, by luck really, to gain access to the encryption key used to encrypt unfortunate victims data, enabling them to use this information to help other victims decrypt their own data!

If you are unfortunate enough to have been affected by the Crypto virus and still have your encrypted data, you can visit the portal at www.decryptcryptolocker.com and use the information there to gain access to your data again. The portal asks for your email address and one of the encrypted files. It then uses the information found by the security team to generate a recovery program (an antidote) that will repair all of your infected files – great stuff! Read this entire article »

Suspicious Emails – how to tell if they are real or not

I receive emails and phone calls every day from worried people all around the Costa Blanca, asking whether the email they have just received from Microsoft, Yahoo, Adobe, Apple (insert any company name you like here), is legitimate. Of course the honest answer is “I dont know without looking at it”. Most of these emails are so sophisticated and look so much like the real thing that its almost impossible to tell whether the one you’ve just received is a scam, spam or legitimate so this month I hope to give you some pointers in order to help you figure out truth from fiction. Read this entire article »

In The News Again – Crypto Virus – Update (how to protect yourself!)

Back in December last year we looked at a new virus called Crypto Locker. This virus is classed as ‘ransomware’ and not only locks you out of your computer, demanding money to let you access again, but also encrypts all of your important data so even asking/paying a computer tech to clear the virus won’t give you your data back! This virus, along with another called GOZeuS have been in the news recently. Read this entire article »

Crypto Virus – Update (how to protect yourself!)

Last time we looked at a new virus making the rounds called Crypto Locker, this virus is ‘ransomware’ and not only locks you out of your computer, demanding money to give you access again but also encrypts all of your important data so even asking/paying a computer tech to clear the virus won’t give you your data back! Read this entire article »

Crypto Locker Virus

Ok, I know that we are all cautious when it comes to viruses and we always try to ensure that we have our anti-virus programs up to date. However, in reality the worst case scenario is that if you are unlucky enough to become infected all you will need to do is pay someone like me some folding stuff to come and sort it out for you. Even if you are badly infected, computer experts can in most cases recover all of your important data (as long as you haven’t tried too hard to fix it yourself that is!) Read this entire article »

The “We’re Microsoft” scam…

We’ve all heard of it – me probably more than most.  Usually I get a call from a concerned reader or customer to tell me that they have just had a “strange phone call” from someone at Microsoft  to tell them that their computer is sending out loads of viruses and would they like help in fixing the problem.  Of course you say “yes” (who wouldn’t be impressed to receive a phone call from a software company as huge as Microsoft offering to help fix problems with their computer?) Read this entire article »

Warning Emails – How Do You Know Whether They Are Hoax?

Over the past few months I have seen a marked rise in the number of emails being forwarded about various things from the “next big virus” to how “Bill Gates is sharing his fortune”, I find that the large majority of them are simply hoxes but I am constantly asked by customers how they can tell whether an email they receive is legitimate, well this month we have help for you. Read this entire article »